About D-EDGE APIs

At D-EDGE we believe hoteliers should benefit from a maximum of new technology and services to broaden their revenue. This is why we work for a vast and connected hotel ecosystem.

Our complete API portfolio enables our industry peers to easily connect to the D-EDGE Solutions to manage, distribute, simplify and optimise hotel operations and distribution.

All you need to know to get connected with D-EDGE can be found here so let's get started!

Available APIs

Integration Process

Project Initiation

The journey begins with a formal partnership agreement between the Partner and D-EDGE. This phase sets the foundation for collaboration, ensuring that both parties are aligned on goals and expectations.

During this time, the Partner's technical team delves into the D-EDGE API documentation, confirming their technical capability to establish a successful connection.

Development Phase

This phase is where the technical groundwork is laid and rigorously tested to ensure seamless integration.

Account creation

A dedicated D-EDGE account is established for the Partner within the D-EDGE test environment. This sandbox environment allows the Partner to begin initial integrations without impacting live data.

Kick-off Call

After the Partner’s technical team has conducted a preliminary review of the D-EDGE API documentation, a kick-off call is held. This session provides a detailed explanation of the connectivity process, addressing any initial questions or concerns.

It is recommended that the Partner thoroughly reviews the latest version of the D-EDGE API and consolidates all queries before this call to maximize its effectiveness.

Development

The development phase is the most technical and intensive part of the integration. A D-EDGE engineer is assigned to closely collaborate with the Partner throughout the development process.

This engineer provides ongoing support, guidance, and necessary resources, ensuring that the Partner’s system aligns perfectly with D-EDGE’s standards. The focus during this stage is on robust, efficient code development, and the engineer remains available to troubleshoot and provide technical insights as needed.

Certification Process

Certification is the most critical step in the integration process, as it serves as the final checkpoint before moving into a live environment.

This phase is designed to ensure that every aspect of the integration meets D-EDGE's rigorous standards, guaranteeing that the Partner’s system is not only functional but also optimized for peak performance.

• Preparation: The certification process begins with the Partner completing a detailed preparation questionnaire provided by D-EDGE. This is not just a routine formality; it’s a vital step that helps uncover any potential issues that could affect the integration. Thorough and thoughtful responses are essential to lay the groundwork for a successful certification.

• Planning: The certification process is meticulously planned and customized to the specific needs of the Partner's implementation. D-EDGE works closely with the Partner to define the scope, duration, and test cases that will be used to validate the system. This tailored approach ensures that the certification is comprehensive and that no critical areas are overlooked.

• Final Interface Submission: The final step in the certification process is the submission of the Partner's interface for rigorous testing and validation by D-EDGE engineers. This is where the system is put through its paces to ensure it can handle real-world scenarios and perform under pressure. The importance of this step cannot be overstated; it is the ultimate validation of the integration's readiness for production. A successful certification is not just a milestone—it’s a testament to the quality and reliability of the Partner's system, ensuring that it is ready to deliver consistent, high-level performance in a live environment.

Launch Requirements

Production Pilot

After successful certification, the integration moves into the Production Pilot phase.

D-EDGE and the Partner select a group of 3 to 5 pilot hotels to connect in the live production environment. Ideally, these pilot properties are existing users of D-EDGE, which facilitates smoother onboarding and troubleshooting.

The lead-time for configuring the production pilot environment can vary based on several factors, including the complexity of the integration and the specific needs of the pilot properties.

Production & Release

This final phase is crucial as it marks the transition from testing to full-scale operation. The success of this phase ensures that the entire integration process has been executed flawlessly, and it sets the stage for long-term operational success.

Once the Partner System is certified and the production pilot properties have been successfully running for approximately two weeks, additional properties can be added to the connection. This phase is not just a formality—it is the critical point where the integration proves its value. A smooth transition to production and the successful addition of more properties demonstrate the robustness and reliability of the integration.

Moreover, the ongoing success in this phase helps build trust between D-EDGE and the Partner, solidifying the partnership. D-EDGE will provide a standardized connectivity process and ensure the Partner has access to relevant D-EDGE contacts for any communication. This ensures any issues are promptly addressed, maintaining the integrity and performance of the system as it scales. The careful management and execution during this phase are what ultimately lead to a scalable, dependable solution that can drive significant business growth for the Partner and their connected properties.

Contact us

For ongoing support and any further inquiries, key contact details have been provided to you via email. This includes the direct contact information for your dedicated Technical Project Manager and Partnership Manager.

Your Technical Project Manager will be your primary point of contact for all technical matters, ensuring that your integration process is smooth and any technical issues are promptly addressed. The Partnership Manager is available to assist with any strategic or operational questions, helping you to maximize the value of your partnership with D-EDGE.

Should you need to reach out, please refer to the contact details provided in the email for timely and efficient support. We're here to ensure your success every step of the way.